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Shipping Information
Shipping Policy (U.S. 48 contiguous states only)
Free Shipping on all orders $200 or more (U.S. 48 Contiguous States Only)!
Free shipping is not
available in the following situations: orders shipping to Alaska or
Hawaii, any kind of international shipment, Special Orders, some
bolt/bulk orders, and orders with packages weighing more than 50 lbs.
total.
Orders are shipped via FedEx, UPS or USPS. We reserve the right to ship some orders via FedEx SmartPost (delivery time varies).
Shipping and handling rate information for yardage and swatch orders is provided in the chart below:
| ORDER SUBTOTAL |
SHIPPING & HANDLING |
| $0 to $15.00 (6 swatches) |
$1.95 plus 10% of the subtotal |
| $15.01 to $49.99 |
$7.95 |
| $50 to $99.99 |
$10.95 |
| $100 to $139.99 |
$13.95 |
| $140 to $174.99 |
$15.95 |
| $175 to $199.99 |
$17.95 |
| $200 or more |
FREE (U.S. Contiguous 48 States only)
|
Additional shipping charges are applied to orders shipping to Alaska, Hawaii, AEOs, APOs, US Territories and Canada.
The shipping and handling charge for swatch orders is based on the subtotal of the order. Sample orders totaling $15.00 or less ship for $1.95 plus 10% of the subtotal. For shipping rates of sample orders subtotaling $15.01 or more, please refer to the shipping chart above.
When placing an order for yardage, please provide a physical address.
Free shipping (FedEx Home Delivery or USPS Priority only) is only available for orders subtotaling $200.00 or more and shipping to a single shipping address in the 48 contiguous states.
Free shipping is not
available in the following situations: orders shipping to Alaska or
Hawaii, any kind of international shipment, Special Orders, some
bolt/bulk orders, and orders with packages weighing more than 50 lbs.
total.
If free shipping is not
available, we will contact you by phone or email. To find out if your
order qualifies for free shipping, please feel free to call our
toll-free number before placing your order.
Once your order has been finalized, you will be provided a shipping number. Retain this number, as it will be required for tracking as well as returns on ordered items.
Orders (including sample orders) are usually filled and shipped within 2 to 3 business days of the order placement. While we make every attempt to ship every order within this time frame, items that require restocking or that are drop-shipped direct from the manufacturer cannot be shipped within this time frame. In the unlikely event we cannot ship your order completely and expediently, we will notify you via telephone or email.
Orders may be shipped in multiple shipments and delivered on separate days, especially when several items are purchased. If you receive an incomplete order, please log into our website to check the shipping status of the other items you ordered.
We do not require a signature upon delivery and cannot be responsible for packages once they are delivered. A signature-required service may be available upon request for an additional fee.
International shipping (except Canada) is not available. Orders shipping to Canada usually ship within two weeks of the order date. All orders shipping to Canada ship USPS International Priority.
You will be contacted if additional shipping charges apply to your order prior to shipping your order. Additional shipping charges will apply to orders with multiple shipping addresses.
Express shipping may be available upon request. Ask our Customer Service department 1-877-625-2889 for available options and shipping times. Express shipping rates are based on the actual weight of the order, so the exact amount of until your order is prepared for shipment. Charges for express shipping will be added to the total of your order prior to billing.
If an incorrect billing address is provided, there will be a $5.00 charge to cover the address correction. If a package exceeds the maximum width and girth measurements accepted by UPS, there will be an additional $6.00 charge.
FedEx Home Delivery & FedEx Ground Shipping Times